Amplitude

Premium

Overview

Send your form events and data to your Amplitude account to understand user behavior and demographics.

What you need

Background

Amplitude is a product analytics platform that helps businesses understand user behavior through data. It's designed for tracking interactions in digital products, like websites and apps, making it a powerful tool for improving user experience and engagement. When integrated with forms, Amplitude can capture and analyze form submission events, user interactions, and engagement levels. This data is crucial for optimizing form design, understanding user needs, and making data-driven decisions to enhance form effectiveness and overall user satisfaction.

Benefits

Using Amplitude offers numerous benefits for businesses focused on optimizing their digital products through data-driven insights. Here are some key advantages of incorporating Amplitude into your product strategy:

Deep User Insights

  • Behavioral Analysis: Amplitude provides in-depth insights into user behavior, helping you understand how users interact with your product, what features they use the most, and where they may encounter issues.
  • User Journey Mapping: Track the full user journey within your product to identify key touchpoints, conversion paths, and drop-off points, enabling targeted improvements.

Data-Driven Decision Making

  • Real-Time Analytics: Amplitude offers real-time data analytics, allowing businesses to quickly adapt to user behavior and market trends.
  • Hypothesis Testing: Validate product decisions with A/B testing and control group analysis to ensure changes lead to positive outcomes.

Product Optimization

  • Feature Engagement: Identify which features drive engagement and retention, helping prioritize development resources effectively.
  • Retention Analysis: Understand the factors that contribute to user retention and churn, allowing for targeted interventions to improve long-term user engagement.

Personalization and Targeting

  • Segmentation: Create detailed user segments based on behavior, demographics, and other criteria to tailor marketing campaigns and product experiences.
  • Customized Experiences: Use insights from Amplitude to personalize user experiences, improving satisfaction and loyalty.

Collaboration and Accessibility

  • Cross-Team Collaboration: Amplitude's user-friendly interface and collaborative features enable various teams—product, marketing, UX, etc.—to access and utilize data insights effectively.
  • Democratization of Data: By making data more accessible and understandable, Amplitude empowers team members across an organization to make informed decisions.

Scalability and Integration

  • Scalable Analytics: Amplitude is built to handle large volumes of data, making it suitable for both growing startups and established enterprises.
  • Integration Ecosystem: Easily integrate with other tools and platforms (like marketing automation, A/B testing, data warehouses) to enhance your data analysis and operational workflows.

Strategic Growth

  • Conversion Optimization: Pinpoint and optimize key conversion points in the user journey to drive growth and increase revenue.
  • Product Roadmap Validation: Use data to validate and adjust your product roadmap, ensuring resources are allocated to initiatives that drive the most value.

By leveraging Amplitude, companies can make more informed product decisions, enhance user experiences, and ultimately drive higher engagement and revenue. However, it's important to consider your specific business needs and data strategy to ensure Amplitude aligns with your goals and technical requirements.

Considerations

When evaluating Amplitude as a potential analytics solution for your business, it's important to consider various factors to ensure it aligns with your specific needs, goals, and infrastructure. Here's a checklist to guide your evaluation:

Business Objectives and Requirements

  • Alignment with Goals: Ensure Amplitude's capabilities align with your key business objectives, whether it's improving user engagement, increasing retention, optimizing conversion rates, or understanding user behavior in depth.
  • Specific Analytics Needs: Identify the specific types of analytics and insights that are most valuable to your organization. Consider whether Amplitude's strengths in user behavior analytics, cohort analysis, and event tracking meet these needs.

Data Integration and Management

  • Data Sources: Assess the ease of integrating Amplitude with your current data sources, including web platforms, mobile apps, and other software tools.
  • Data Complexity and Volume: Consider whether Amplitude can handle the volume and complexity of data generated by your business, ensuring scalability as your user base and data needs grow.

Features and Functionality

  • Core Features: Review the core features of Amplitude, such as real-time analytics, event tracking, funnel analysis, and cohort analysis, to ensure they meet your requirements.
  • Advanced Analytics: If your needs extend into more advanced analytics, evaluate Amplitude's capabilities in areas like predictive analytics, machine learning, and custom event modeling.
  • Customization and Flexibility: Determine the level of customization and flexibility Amplitude offers for data analysis and reporting to accommodate your unique business metrics and KPIs.

User Experience and Accessibility

  • Ease of Use: Consider the platform's user interface and ease of use, especially for non-technical team members. A steep learning curve can hinder widespread adoption within your organization.
  • Collaboration Features: Evaluate the collaboration features of Amplitude, ensuring that it facilitates sharing insights and working together on analyses across teams.

Integration with Existing Tools

  • Ecosystem Compatibility: Assess how well Amplitude integrates with your existing tech stack, including marketing tools, CRM systems, data warehouses, and other analytics platforms.
  • APIs and Extensibility: Look into Amplitude's API offerings and extensibility to understand how you can customize and extend its functionality to meet your specific needs.

Security and Compliance

  • Data Privacy and Security: Ensure that Amplitude adheres to industry-standard data privacy and security practices, especially if you're handling sensitive user data.
  • Compliance Standards: Verify that Amplitude complies with relevant regulations and standards that apply to your industry, such as GDPR, CCPA, HIPAA, etc.

Pricing and ROI

  • Cost Structure: Understand Amplitude's pricing structure, including any variable costs that may scale with usage, to ensure it fits within your budget.
  • Return on Investment: Consider the potential ROI from using Amplitude, factoring in not just the direct costs but also the value of the insights gained and their impact on your product and business strategies.

Support and Community

  • Customer Support: Look into the level of support Amplitude provides, including access to customer success managers, support responsiveness, and available resources.
  • Community and Resources: Assess the strength and activity of Amplitude's user community, as well as the availability of learning resources, documentation, and best practices to support your team's growth and success with the platform.

By carefully considering these factors, you can make a more informed decision about whether Amplitude is the right analytics platform to support your business's growth and strategic objectives.

How to set up

Navigate to the Feathery form that you want to connect to Amplitude. Click on the Integrations tab.

Open the Amplitude integration and enter your Amplitude API key and test API key (optional), which you can find from your Amplitude dashboard. Choose if you want the form to identify your user in Amplitude via its user ID, and choose if you want to pass field value data to Amplitude as well in the submission events.

Click Connect.

When each step of your form is loaded and submitted, a Amplitude event will be tracked via Amplitude's client-side library. The identify call will happen when the form is loaded, if it's turned on.

The load event name is FeatheryStepLoad, and it contains custom properties for stepId and formId.

The submission event name is FeatheryStepSubmit, and it also contains custom properties for stepId and formId. If you choose to pass field value data as well, it will be present under the submittedData key.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the

"When inside of" nested selector

system.

This is a H6

This is a Link

  • This is a list item
  • This is another list item here
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